• Sitel has already originated an "awareness and preparedness" planning program at the first announcement of the pandemic risk. In short, we are ready and are planning.
• We have distributed several messages to our management and associates worldwide in order to educate and create awareness about protection from this infection.
• We have distributed recommendations for best practices to maintain health and minimize the spread of this within our centers.
• Site teams in the path of this pandemic are mobilizing plans for absenteeism that might result from the pandemic.
• Similarly, IT teams have been mobilized to support Site and Client specific plans.
